What Is Ecommerce Content Writing?

Ecommerce content writing can be an ideal niche specialization for freelance writers. Currently, there are over 26.5 million ecommerce websites across the internet, with more being created daily. What’s the one thing they all have in common? The need for written content!

In this post, we’ll discuss everything you need to know about ecommerce content writing, including the following:

1. What ecommerce content writing is
2. What an ecommerce content writer does
3. Practical ecommerce writing tips to help you get started in the industry
4. How to become an ecommerce content writer

Keep reading to get started!

What Is Ecommerce Content Writing?

Ecommerce content writing involves writing for online platforms that sell products or services. Most ecommerce content targets a specific audience with a primary objective in mind – such as making a sale or increasing website traffic. This means it often needs to be persuasive as well as informative. Some examples of ecommerce content include:

• Product descriptions
• Website content (e.g., landing pages)
• Blog posts
• Marketing copy
• Social media posts
• Emails and newsletters

These are just a few examples – essentially, any written material published or used by an online business would be considered ecommerce content writing.

What Does an Ecommerce Writer Do?

Ecommerce writers are crucial to the success of online businesses – the content they create plays a pivotal role in determining whether customers have a positive experience on a website or social media page. Therefore, ecommerce content must be not only informative but also attention-grabbing and engaging to pique the interest of potential customers.

Given the variety of ecommerce businesses, the day-to-day responsibilities of an ecommerce content writer can vary depending on the specific products or services offered by the company. However, most ecommerce writers typically:

• Optimize SEO content
• Write clear and compelling calls to action to encourage website visitors to take the desired actions
• Ensure a consistent brand voice
• Research relevant industry trends to ensure their content is up-to-date
• Follow the style guidelines for their specific ecommerce company
• Collaborate with marketing teams to align their writing with broader content marketing objectives

Ecommerce content writers are also expected to adjust their writing style or strategy based on feedback from team members or customers. They may use analytics tools like Google Analytics, particularly in smaller ecommerce businesses, to track the performance of their content.

5 Ecommerce Content Writing Tips

If you want to create memorable and informative ecommerce content, consider these essential tips:

Know Your Target Audience

Every online business serves a unique customer base. Understanding your specific target audience’s preferences, interests, and pain points is crucial when creating ecommerce content. Creating buyer personas can help tailor your content to specific demographics.

Use Storytelling Techniques in Your Content

Effective ecommerce content does more than just state facts – it engages readers by weaving a narrative that connects to the brand’s mission and values. In a competitive online environment, standing out and creating a lasting impression through personal connections with customers is key.

Focus on Value

Your content should clearly communicate the value and unique benefits of your company’s products or services. Incorporating positive customer reviews and testimonials as “social proof” can also enhance credibility and authority.

Use Persuasive Language

A significant aspect of ecommerce content writing is encouraging readers to take beneficial actions, such as making a purchase or providing their email address. Use engaging and persuasive language, favoring an active voice over a passive one for a more direct tone and emphasizing the customer’s engagement with the content.

Include Descriptive Imagery 

Vivid imagery can be a powerful marketing tool, aiding potential customers in visualizing content. Employ detailed descriptions and robust, positive adjectives to bring your content to life.

How to Become an Ecommerce Content Writer

Becoming an ecommerce writer involves a combination of writing skills and marketing principles, as well as a supportive professional network. If you’re interested in pursuing a career in ecommerce content writing or adding it to your repertoire, consider the following steps:

1. Develop Your Writing Skills

The cornerstone of successful ecommerce content writing is strong writing ability. Hone your writing skills by starting a personal blog or enrolling in a freelance writing course.

2. Build a Portfolio

Create a freelance writing portfolio that showcases your writing, including samples of ecommerce-related content. If you lack paid experience, consider crafting mock ecommerce content, such as product descriptions or calls to action.

3. Learn SEO Basics

Since the primary objective of ecommerce content is to boost website traffic, learning the basics of SEO, such as integrating links and relevant keywords, can help attract potential clients.

4. Research Current Industry Trends

Stay abreast of the latest trends in ecommerce, such as evolving consumer behavior, popular products, and emerging technologies. Subscribe to industry blogs, participate in webinars, and follow established content writers on social media.

5. Network and Build Professional Relationships

Forge connections with other ecommerce industry professionals, including marketers and business owners, both in-person and on LinkedIn. Joining a freelance writing society can also provide networking opportunities with fellow writers and access to job openings.

6. Seek Freelance Opportunities

Freelancing is an excellent way to gain experience and establish connections when starting. Create profiles on online freelance marketplaces like Fiverr and Upwork, or reach out directly to ecommerce businesses (e.g., through cold emailing) to offer your services.

Becoming a Freelance Writer

Are you interested in learning more about what it takes to become a freelance writer? Or perhaps you’re looking to build upon your existing writing abilities and further develop your professional skill set? Explore our comprehensive Becoming A Freelance Writer course. It covers everything you need to know to find success as a freelance writer. Claim your free trial and start your journey today!