Terms and Conditions
Introduction
The website www.knowadays.com (hereafter the “website”) is owned and operated by Knowadays. The terms “knowadays.com,” “we,” “us,” or “our” all refer to Knowadays. Knowadays (previously named Interactive Learning Ltd) is a company registered in England and Wales (company number 12368022) with its registered office at 59–60 Russell Square, London WC1B 4HP.
In these Terms, “user,” “customer,” and “you” refer to the individual or entity accessing the website and/or purchasing our courses. “Course,” “module,” “test,” “quiz,” and “assignment” refer to the training materials and course content we provide.
Copyright, License, And Site Access
All course content and all material on the website are the property of Knowadays. We grant you a limited, revocable, non‑transferable license to access and use the website and courses for your personal, non‑commercial use only.
You may not:
• Download, save, copy, or redistribute any part of the website or course materials (except where we expressly provide downloadable resources for your personal use)
• Sell, resell, or otherwise exploit the website or its contents for any commercial purpose
• Collect or use any listings, descriptions, prices, or account information for the benefit of another merchant or third party
• Create derivative works from the website or its contents
• Use data‑mining, robots, or similar data‑gathering or extraction tools
• Frame, mirror, or reproduce any part of the website, or use any trademark, logo, or other proprietary information (including images, text, page layout, or form) without our express written consent
• Use meta tags or any other hidden text that utilizes our name or trademarks without our express written consent
Unauthorized use terminates the permission or license granted by us. You may create a hyperlink to the website provided the link does not portray Knowadays, our affiliates, or our products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use any Knowadays logos, proprietary graphics, or trademarks as part of the link without our express written consent.
Liability And Warranties
Knowadays is not liable for any loss or damage – including indirect, consequential, or data‑related loss – arising from your use of the website or courses, or from the temporary unavailability of the website for reasons beyond our control.
If you create an account, a login ID and password are required. You are responsible for safeguarding this information and for all activity that occurs under your login ID. You must notify us immediately if you suspect unauthorized use of your account.
Course Prices And Payment
All courses are priced in U.S. dollars (USD), except that prices are shown in pounds sterling (GBP) to users in the United Kingdom and in Australian dollars (AUD) to users in Australia.
Payment in full is required before course access is granted. Where payment is made through a third‑party payment‑plan provider, your agreement is with that provider. For business customers, custom invoicing may be available by prior written agreement.
If you enter a payment plan and fail to make a scheduled payment, we may restrict course access until the outstanding balance is paid.
Credits And Refunds
You may cancel your purchase and receive a full refund within 14 days of the purchase date, provided you have not completed more than 50% of any course or submitted a final assignment. To request a refund, email [email protected], and we will respond promptly.
Eligibility
Registration and participation are restricted to individuals aged 18 or over who have the legal capacity to enter into these Terms. Some courses may have additional eligibility requirements as stated on the relevant course page.
If you are under 18 and wish to register for a course, contact [email protected] before making a purchase.
Business Customers
If you purchase a course as a business on behalf of a delegate, the contract is with the business. The business must provide the delegate’s email address so we can create an individual login ID, and it must ensure the delegate completes all course requirements.
Disclaimers Of Warranty; Limitations Of Liability
To the fullest extent permitted by law:
• All courses and related information are provided “as is” without any warranty – express, implied, or statutory – including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non‑infringement
• We do not warrant that the website or courses will at all times be uninterrupted, timely, secure, error‑free, or free of viruses or other harmful components, or that they will meet your requirements or achieve any intended results
Neither Knowadays nor its directors, employees, agents, contractors, or representatives shall be liable for:
• Any indirect, incidental, special, punitive, or consequential damages (including loss of profits, data, goodwill, or business opportunities)
• Any direct damages exceeding (i) the total course fees you paid to Knowadays in the preceding 12 months or (ii) $50 – whichever is greater
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability; in such jurisdictions, these limitations apply only to the extent permitted by law.
Accuracy Of Content
Although we endeavor to keep information on the website accurate and up to date, we make no guarantees that it will remain accurate. We may make improvements or alterations to this website at any time and without notice.
Affiliates
We partner with affiliates through the Awin platform (formally called ShareASale). Any company, website, blog, YouTube channel, or other affiliate‑suitable platform owner may sign up to promote Knowadays. All affiliate applications are reviewed, and all approvals, tracking, and payments are handled within Awin.
Ambassadors (Refer-A-Friend)
Our brand‑ambassador program is managed through the Ambassador platform. Any Knowadays learner or other individual may sign up to promote Knowadays to friends, family, and others. Referral commissions are paid in USD via Wise. Ambassadors require a free Wise account to receive payments.
Third-Party Services And Links
Our website and services may contain links to third-party websites or integrate with third-party platforms, including but not limited to Awin, Ambassador, and Wise. These services are provided by independent entities and are not under our control.
We are not responsible for the content, availability, policies, or practices of any third-party websites or platforms. Your use of such services is at your own risk, and you should review the applicable terms and privacy policies.
Privacy And Data Protection
Please review our Privacy and Cookies Policy for details on how we process personal data and use cookies.
Intellectual Property Rights
All intellectual property rights in the website, courses, and related materials belong to Knowadays. Affiliates and ambassadors receive a limited, non‑exclusive, non‑transferable license to use Knowadays intellectual property solely for promoting our products during their participation in the relevant program.
Electronic Communications/Distance Learning Provisions
When you visit the website or email us, you communicate with us electronically. You consent to receive communications from us electronically, and you agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.
Telephone Consumer Protection Act (TCPA) Policy
• Consent to contact – By providing your contact information and giving telephone consent, you expressly agree to receive calls and text messages from Knowadays (including via automated systems).
• Revocation of consent – You may revoke consent at any time by emailing [email protected] or following the opt‑out instructions in any message.
• Do Not Call – If you ask us not to contact you for marketing purposes, we will add you to our internal Do Not Call list.
• Text messaging – Message and data rates may apply. Reply STOP to opt out.
• Call recording – We may record calls for quality‑assurance and training purposes. Where recording occurs, we will notify you at the start of the call and give you the option to end the call if you do not wish to be recorded.
Termination Of Contract And Service
A contract begins when payment is received. We may terminate the contract and your course access if you breach these Terms. You may cancel and request a refund in accordance with our refund policy. We may also cancel any contract at our discretion.
Our Rights To Make Changes
We may suspend or modify a course:
- To resolve technical issues or implement minor technical changes
- To update content to reflect current practice
- If you are on a payment plan and you fail to pay within 14 days of a reminder
We will notify you if we suspend course access.
Account Suspension And Termination
We reserve the right to suspend or terminate your account and access to our services at any time if you breach these Terms or engage in any conduct we deem to be fraudulent, abusive, harmful, or disruptive to Knowadays, its users, or staff. This includes, but is not limited to, misuse of course materials, inappropriate communication, or attempts to circumvent payment obligations.
In such cases, we are not obligated to issue a refund. We may also withhold access to support services or future products at our discretion.
Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Nothing in these Terms affects any statutory rights you may have under the laws of the country in which you reside.
Appropriate Materials
You must not submit to Knowadays (through assignments, emails, social‑media posts, or otherwise) any defamatory, illegal, or offensive material, or material intended to promote illegal activity.
Respectful Conduct And Communication
We are committed to fostering a respectful and supportive environment for all learners and team members. We do not tolerate aggressive, disrespectful, or abusive behavior in communications with our team, whether via email, video call, or other means. We reserve the right to limit or cease correspondence, remove access to support services, or take further appropriate action.
Changes To These Terms
We reserve the right to update or modify these Terms and Conditions at any time. If we make significant changes, we will provide reasonable notice, such as by posting the revised terms on our website with a new effective date.
Your continued use of the website or services after any changes are posted constitutes your acceptance of those changes. If you do not agree to the updated Terms, you should discontinue use of the website and services.
Contact
For questions or comments, please contact [email protected].
